Nine9 Design

After placing your order, you will be prompted to upload your photo directly on the product page or via instructions sent to your email. If there are any issues with your file, we will contact you.

A clear, front-facing photo with good lighting works best. Avoid blurry, low-resolution, or heavily filtered images. The better the photo quality, the more accurate the final 3D result. You should avoid using pictures with too many colours or pictures that are too busy, but we can advise.

Each item is custom made. Production typically takes a few days depending on complexity, followed by shipping time based on your location. You will be updated during the process.

Yes, we can provide a preview of the 3D model before printing in certain cases. This ensures everything looks correct before production begins.

We use high-quality 3D printing materials designed for detail and durability. Each piece is carefully produced and finished for a clean result. You can choose from a variety of PLA including silk or metallic finishes.

Yes, we ship to multiple countries. Delivery time depends on your location, and tracking details are provided once your order is dispatched.

Each product is custom made, so we ensure accuracy through communication during the process. If there is a clear issue with the final product, we will review it and work toward a fair solution.